Terms of Sale and Personal End User License Agreement

1.1The seller, contracting party, and licensor is BOHN AI Inc., 4281 Express Lane, Suite L3604, Sarasota, FL 34249, USA, telephone: +1 941 296-7092, email: [[infoEmail]] (“BOHN AI,” “we,” “us,” or “our”).

1.2These Terms apply to orders for Digital Audio Content placed through www.bohn.ai, shop.bohn.ai, www.gowhisperer.com, and shop.gowhisperer.com, and through connected English-language storefronts or checkout interfaces.

1.3Shopify provides the technical store infrastructure. PayPal, Shopify Payments, card issuers and networks, Shop Pay, Apple Pay, Google Pay, and any other payment method displayed at checkout provide technical payment services. They do not become the seller or licensor of the purchased Product merely by processing the transaction.

1.4These Terms apply to consumers and business customers. A “consumer” is a natural person acting wholly or mainly outside that person’s trade, business, craft, profession, governmental function, or institutional activity, including a purchase mainly for personal, family, or household purposes. A “business customer” is any person or entity acting mainly for business, commercial, professional, governmental, or institutional purposes.

1.5An individual agreement expressly accepted by BOHN AI in writing controls over these Terms to the extent of a conflict. A business customer’s purchase order or standard terms do not apply unless BOHN AI expressly accepts them in writing.

1.6This US-English version applies to orders placed through English-language checkout interfaces. The German version applies to German-language checkout interfaces. The version presented and accepted at checkout forms part of the contract. Mandatory local law may require a particular language version or disclosure, and that requirement will control.

2.1The products are digital content supplied without a tangible medium, including downloadable sounds, audio sessions, sound rituals, frequency compositions, spoken content, mantras, subliminal layers, accompanying files, and bundles (collectively, “Digital Audio Content” or “Products”).

2.2The standard offering consists only of one-time purchases of individual Products or bundles. It does not include subscriptions, automatic renewals, recurring charges, physical media, custom-made audio for an individual customer, or time-limited memberships. Separate terms will apply if BOHN AI later introduces such offerings.

2.3“Private Use” means personal, non-commercial, non-professional, and non-public use by exactly one natural person as the licensee. “Commercial Use” includes any playback, access, distribution, or other use in a business, professional, institutional, customer-facing, patient-facing, guest-facing, employee-facing, promotional, publicly accessible, revenue-related, or other commercial context, whether or not a separate fee is charged for the playback.

2.4“Product Page” means the page describing a specific Product or variant before purchase. “Order Confirmation” means the electronic record by which BOHN AI accepts or confirms the order and contract. “Download Start” means the customer’s deliberate activation of the designated download control followed by the beginning of data transfer. “Commercial License” means only a separate written license expressly issued by BOHN AI for the commercial scope stated in that license.

2.5For these Terms, “written” or “in writing” includes a retainable electronic record, including email, unless mandatory law requires another form.

3.1The material characteristics of each Product are stated on the applicable Product Page and at checkout. They may include the title, variant, language, duration, file format, file size, intended playback method, technical requirements, included files, license type, and price. Where relevant, the Product Page also identifies binaural beats, isochronic pulses, audible or low-level speech, mantras, subliminal layers, and other audio characteristics.

3.2Products are currently supplied primarily in WAV format. Other or alternative formats are included only if expressly stated on the Product Page, at checkout, or in the Order Confirmation. Purchasing one format does not create a right to receive every current or future format.

3.3The purchase includes only the download of the identified files. BOHN AI does not promise permanent streaming access, a permanent customer cloud archive, or physical media.

3.4Free previews are selected excerpts or sound samples. They may be shorter than the full Product and may contain only selected passages, frequency colors, instruments, voices, or layers. They help you assess the general sound and personal fit but do not replace the Product description.

3.5Product-specific technical information and the selected variant control over general descriptions. A broader license is included only if the purchased variant is expressly identified as a Commercial License and that scope is recorded in the Order Confirmation. General examples of rooms, settings, rituals, or possible uses do not expand the private standard license.

3.6Public statements about a Product may form part of the contract where mandatory law so provides unless they were clearly corrected before purchase in the same or a comparable manner. Nothing in these Terms limits non-waivable rights arising from an accurate Product description or legally binding public statement.

4.1To order and receive a Product, you need a valid email address, internet access, sufficient storage, and hardware and software capable of playing the stated file format.

4.2The intended playback method is stated on the Product Page. Depending on the Product, stereo headphones, a speaker, a stereo system, a smartphone speaker, or other audio equipment may be required or recommended. Roomwhisperer is generally intended for speaker playback; certain Mindwhisperer Products require or recommend stereo headphones.

4.3You are responsible for reviewing the disclosed technical requirements before purchase. If a Product lacks promised compatibility or compatibility that mandatory law requires, your statutory rights and remedies remain unaffected.

5.1You may place an order only if you have reached the age of legal majority and have legal capacity in your jurisdiction, or if a parent or legal guardian validly authorizes the transaction.

5.2Product listings are invitations to place an order, not binding offers by BOHN AI.

5.3Before submitting an order, you can review and correct the cart and checkout information. By selecting the final button that clearly indicates an obligation to pay, you submit a binding offer to purchase the selected Product under the Terms displayed at checkout.

5.4The contract is formed when BOHN AI accepts the order in an Order Confirmation or makes the Product available after successful payment, whichever occurs first. A purely technical receipt message is not acceptance unless it expressly states otherwise.

5.5Before acceptance, BOHN AI may reject an order for a legitimate reason, including payment failure, suspected fraud, an obvious pricing or Product error, legal restriction, or unavailability. After the contract is formed, BOHN AI may cancel, rescind, or unwind it only where applicable law or these Terms provide a valid basis. Any affected payment already received will be refunded promptly through the original payment method unless another lawful method is agreed.

5.6The contract language for English-language checkout interfaces is English. BOHN AI will provide the order data, the applicable version of these Terms, any applicable cancellation notice, and, where immediate digital supply is requested, the complete consent and acknowledgment recorded at checkout on a durable electronic medium, such as email or an unalterable attachment. The contract confirmation is provided before the customer can deliberately initiate the Download Start.

5.7BOHN AI retains order and contract records as required for legal, tax, security, and evidentiary purposes. Permanent online access to the contract exists only if the store expressly provides an account feature for that purpose. You should save the records sent to you; after reasonable order verification, BOHN AI will resend a copy upon request.

6.1The controlling price is the total amount displayed immediately before you submit the order, in the currency shown at checkout. Depending on the market, BOHN AI may offer EUR, USD, GBP, CAD, or other automatically selected local currencies.

6.2The checkout total includes the taxes and other price components that BOHN AI is required to collect for the transaction, including VAT, GST, or sales tax where applicable. Digital downloads have no shipping charge. Your bank or payment provider may impose separate currency-conversion or account fees under its own agreement with you.

6.3Available payment methods may include PayPal, Shopify Payments, credit and debit cards, Shop Pay, Apple Pay, and Google Pay. BOHN AI does not guarantee that every payment method will be available in every market or for every order.

6.4Payment is due when the contract is formed. Digital delivery normally begins only after successful payment confirmation and any legally required checkout declarations.

7.1After successful payment, BOHN AI normally sends an immediate contract and download email to the address supplied at checkout. The email provides the contract confirmation and then a link or control through which you deliberately initiate the Download Start. Where mandatory law requires consent to immediate supply, delivery before the end of a cancellation period is conditional on the required express request, consent, and acknowledgment.

7.2The original download link is valid for 30 days from the date the download email is sent. During that period, the number of downloads is unlimited. The expiration date stated in the email controls.

7.3You should download the Product during the link period and create one private backup. Expiration of the link does not limit the perpetual Private Use of a lawfully downloaded file.

7.4If you lose the file or the link expires, BOHN AI will provide a replacement link at no charge after reasonably verifying the order. A replacement link is normally valid for another 30 days. BOHN AI may request the order number, purchase email address, or comparable proof of purchase, and may disable and replace a compromised or misused link.

7.5If BOHN AI later publishes a corrected or technically improved version of the same purchased Product, BOHN AI will provide it without an additional license fee upon request or by update email. This does not require BOHN AI to develop or publish an update. A distinct new generation, creative re-release, remix, extended version, additional language, new bundle, or successor Product is not included unless BOHN AI expressly labels it as a free update.

7.6BOHN AI does not promise to operate a particular download platform or online archive indefinitely. BOHN AI may satisfy Section 7.4 through another reasonable digital delivery method. This does not limit mandatory rights to delivery, conformity, remedies, or required updates.

8.1After full payment and delivery, BOHN AI grants the named licensee a personal, single-user, non-exclusive, worldwide, perpetual, non-transferable, and non-sublicensable license to use the purchased Product solely for Private Use and subject to these Terms. BOHN AI transfers only the rights expressly stated here; all other rights remain with BOHN AI or the applicable rights holders.

8.2The license permits the licensee to:

• play the Product on devices the licensee owns or personally controls and uses;
• make the technical copies reasonably necessary for licensed use on the licensee’s own devices, private storage media, and a personal cloud location that is accessible only to the licensee and is not shared with another person;
• keep one private backup accessible only to the licensee;
• play the Product privately in the licensee’s household. Passive listening by people who live in the same household is permitted, but it does not grant them a separate license; and
• use the Product during the licensee’s own private routines, travel, study, or meditation, provided it is played only for that licensee and not as part of a public, customer-facing, professional, institutional, or commercial activity.

8.3You may not give, send, share, sell, lend, rent, transfer, or make available the audio file, download link, credentials, or any copy to a household member or any other person. Copies are permitted only to the extent technically necessary for the licensed use and the single private backup described above. Passive listening in the same household is not file sharing and does not create a license for the listener.

8.4The purchaser is the licensee unless the Order Confirmation expressly names another natural person. If a Product is intended as a gift, the recipient must be identified as the licensee before the first Download Start or confirmed by BOHN AI in writing. Once another licensee is designated, the purchaser may not also use the Product.

8.5A business invoice, commercial billing address, employer reimbursement, or payment by an organization does not create a business, multi-user, site, public-performance, or workplace license. Only one natural person may use the standard license for Private Use.

8.6No public-performance, broadcast, synchronization, media-production, commercial-space, or third-party-use right is granted.

8.7The purchase does not transfer ownership of any copyright, related or neighboring right, trademark, composition, master recording, voice, text, mantra, subliminal layer, metadata, artwork, or other intellectual property.

9.1The same personal, private-use, single-user license applies to every Aquawhisperer, Mindwhisperer, and Roomwhisperer Product. A Product’s name, theme, suggested ritual, room suitability, or description of a possible atmosphere does not expand the license.

9.2Only a license expressly identified and confirmed in writing as a Commercial License expands the private standard license. References to offices, professional practices, hotels, stores, studios, spas, wellness areas, or other professional spaces do not authorize such use without that express license.

9.3You may play a Product for yourself in a home office only when no customer, client, patient, participant, employee, or other third party is present and the playback is not part of a professional service, treatment, consultation, event, sales environment, workplace benefit, or other business activity.

9.4You may personally use a Product in a hotel room or vacation accommodation occupied by you for a private stay. An operator may not install, provide, or play the Product for guests, in common areas, or as part of lodging, wellness, hospitality, or another business offering under the standard license.

9.5The standard license does not cover playback in offices, professional practices, law firms, stores, showrooms, hotels, vacation rentals operated for guests, spas, wellness areas, studios, schools, associations, clinics, waiting rooms, restaurants, courses, coaching sessions, treatments, seminars, events, employee areas, customer areas, guest areas, or multiple business locations, even if no separate fee is charged.

10.1Unless mandatory law expressly permits otherwise, you may not, without BOHN AI’s prior express written license:

• distribute, sell, rent, lend, gift, sublicense, transfer, or share a file, copy, link, or credential;
• reproduce the Product beyond the technical copies required for your own devices and the single private backup;
• perform or play the Product publicly, commercially, professionally, institutionally, or for customers, patients, guests, participants, employees, or another audience;
• incorporate it into paid or unpaid coaching, therapy, treatment, meditation, yoga, courses, training, workshops, or events;
• use it as background music or as part of a video, film, advertisement, social-media post, podcast, livestream, app, game, website, presentation, or other media production;
• upload or make it available through platforms, streaming services, social networks, public or shared cloud storage, file-sharing systems, or messaging services;
• edit, remix, sample, loop, synchronize, extract, isolate, or separately exploit frequencies, voices, mantras, subliminal layers, instruments, text, or any other component;
• remove, alter, or circumvent copyright notices, metadata, watermarks, access controls, or technical protection measures;
• use the Product as training, testing, evaluation, benchmarking, fine-tuning, reference, or dataset material for artificial intelligence, machine learning, voice cloning, generative models, or similar systems; or
• use the Product or BOHN AI branding in a way that suggests BOHN AI endorses, certifies, sponsors, or authorizes another product, service, business, or organization.

10.2Non-waivable exceptions and limitations under applicable copyright law remain unaffected.

11.1Any Commercial Use of an Aquawhisperer, Mindwhisperer, or Roomwhisperer Product requires a separate Commercial License expressly issued by BOHN AI in writing before the use begins.

11.2Commercial-license requests may be sent to [[infoEmail]]. The permitted use, locations, number of users or audience members, term, fee, technical conditions, and any additional restrictions are determined only by the separate license agreement.

11.3No Commercial License exists until BOHN AI expressly grants it in writing. A request, standard purchase, business invoice, commercial billing address, reimbursement, or Product description referring to a mood, room, or environment does not grant commercial rights.

12.1All rights in the Products and their components remain with BOHN AI or the applicable rights holders. BOHN AI is authorized to grant the license described in these Terms.

12.2BOHN AI, Aquawhisperer, Mindwhisperer, Roomwhisperer, and other product or company identifiers may be protected trademarks, service marks, or trade names. The purchase does not grant a right to use them for your own goods, services, advertising, domain names, account names, or commercial communications.

12.3All rights not expressly granted are reserved.

13.1Use the Products at a comfortable volume and follow the Product instructions. Do not use them while driving, operating machinery, or performing any activity that requires your full attention.

13.2Stop playback if you experience discomfort, dizziness, headache, anxiety, overstimulation, or another unwanted response. If you have a known medical, neurological, psychological, hearing-related, or similar condition, or are uncertain about use, seek appropriate professional advice before listening.

13.3The Products are designed for personal rituals, relaxation, atmosphere, focus, meditation, and mindful listening. They are not medical devices, diagnoses, medical or psychological treatments, psychotherapy, or substitutes for qualified professional care.

13.4BOHN AI does not promise healing or any specific physical, psychological, spiritual, energetic, financial, business, or other result. There is no guarantee of income, revenue, sales success, prosperity, increased intelligence, DNA change, regeneration, sleep improvement, pain relief, or any other individually perceived outcome.

13.5Product names and themes such as “DNA Repair,” “Body Regeneration,” “Brain Power,” “Intelligence Water,” “Fountain of Youth,” or “Prosperity” describe the intended creative character of an audio ritual. They are not medical, scientifically proven, financial, or other objective promises of results.

13.6People experience sound differently. Research papers, hypotheses, traditional associations, frequency descriptions, testimonials, and user reports provide context or personal perspectives; they are not guarantees of a particular result.

13.7Minors may use a Product only with the approval and under the responsibility of a parent or legal guardian.

14.1Mandatory consumer rights in your country, state, province, or territory remain fully effective and cannot be removed by these Terms. Part B explains the principal cancellation rules for consumers in the European Union, European Economic Area, and United Kingdom and preserves mandatory rights elsewhere.

14.2Except where mandatory law grants a cancellation, withdrawal, rescission, refund, or similar right, BOHN AI does not offer a voluntary change-of-mind cancellation, return, exchange, or refund for Digital Audio Content.

14.3Where mandatory law grants a cancellation period for paid digital content, BOHN AI may supply the Product immediately only after obtaining the legally required express request or consent and the customer’s acknowledgment that the right will be lost when supply begins, and after providing the required contract confirmation on a durable medium.

14.4Under BOHN AI’s delivery process, supply and performance begin only when you deliberately activate the designated download link or button and the data transfer begins. Merely sending, displaying, or opening the email or link is not treated as your Download Start. Automated activity by email security software, link scanners, previews, or prefetching is not treated as your activation unless it is fairly attributable to you.

14.5Listening to a free preview does not waive a statutory cancellation right and does not replace any required consent, acknowledgment, contract confirmation, or Download Start.

14.6Once a statutory cancellation right has validly ended and you have started the download, the purchase is final for change-of-mind purposes. BOHN AI does not provide a voluntary refund because you do not like the Product, do not use it, do not perceive an effect, or do not obtain a hoped-for result.

14.7Rights and remedies for non-delivery, an incorrect Product or language version, a corrupted, incomplete, incompatible, or otherwise non-conforming file, required updates, unauthorized charges, duplicate charges, or other legally recognized defects remain unaffected.

14.8BOHN AI may provide a discretionary goodwill solution in an individual case. Any goodwill decision is voluntary, does not admit liability, and does not create a right or precedent for another customer or transaction.

15.1BOHN AI will supply Digital Audio Content in conformity with the contract and free from legal defects to the extent required by mandatory law. Non-waivable rights relating to delivery, conformity, quality, fitness for a disclosed purpose, description, required updates, repair, replacement, price reduction, termination, refund, or damages remain unaffected.

15.2If you experience a technical problem, receive the wrong language or Product, receive a corrupted or incomplete file, encounter a non-working link, or believe the Product is defective, contact [[infoEmail]] and include the order number, Product, device or software involved, and a clear description of the problem where reasonably possible.

15.3The available remedy depends on the applicable mandatory law and the nature of the problem. These Terms do not reduce any remedy that cannot lawfully be excluded or limited.

16.1Provide an email address you can access, review order and download messages including spam folders, and notify BOHN AI of a delivery problem or email change within a reasonable time. This does not shorten any non-waivable period or remedy.

16.2Protect download links, credentials, and files against unauthorized access. Do not use technical or organizational measures to facilitate unlawful copying or distribution.

16.3Report an obvious error or discrepancy within a reasonable time so BOHN AI can investigate. This does not reduce any mandatory legal right, remedy, or limitation period.

17.1Nothing in these Terms excludes or limits a warranty, consumer guarantee, condition, representation, or remedy that applicable law does not permit BOHN AI to exclude or limit.

17.2BOHN AI warrants that the Product will materially correspond to the express Product description and will be supplied in the stated format, subject to mandatory law. BOHN AI does not warrant any subjective, health-related, psychological, spiritual, financial, professional, or commercial result.

17.3FOR BUSINESS CUSTOMERS ONLY, AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, EXCEPT FOR THE EXPRESS LICENSE AND EXPRESS PRODUCT DESCRIPTION, THE PRODUCTS ARE PROVIDED “AS IS” WITHOUT IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. BOHN AI DOES NOT DISCLAIM ITS AUTHORITY TO GRANT THE EXPRESS LICENSE. THIS CLAUSE DOES NOT APPLY TO A RIGHT OR WARRANTY THAT CANNOT LAWFULLY BE EXCLUDED.

17.4BOHN AI is not responsible for a failure caused solely by unsupported third-party hardware, software, email systems, internet access, storage, payment services, or customer security settings, except to the extent mandatory law assigns that responsibility to BOHN AI.

18.1BOHN AI does not exclude or limit liability where exclusion or limitation is prohibited, including liability for intentional misconduct, gross negligence where it cannot be limited, death or personal injury caused by negligence, fraud or fraudulent misrepresentation, an expressly assumed guarantee, or other mandatory liability.

18.2For consumers, BOHN AI remains liable to the extent required by the mandatory law applicable to the transaction. Nothing in this Section limits non-waivable digital-content remedies or consumer guarantees.

18.3FOR BUSINESS CUSTOMERS ONLY, TO THE MAXIMUM EXTENT PERMITTED BY LAW, BOHN AI WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, REVENUE, BUSINESS, DATA, GOODWILL, OR OPPORTUNITY, ARISING FROM OR RELATED TO A PRODUCT OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY.

18.4FOR BUSINESS CUSTOMERS ONLY, TO THE MAXIMUM EXTENT PERMITTED BY LAW, BOHN AI’S AGGREGATE LIABILITY ARISING FROM OR RELATED TO AN AFFECTED PRODUCT OR ORDER WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT PAID FOR THE AFFECTED PRODUCT OR (B) USD 100. THIS CAP DOES NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE CAPPED.

18.5The limitations in this Section also protect BOHN AI’s directors, officers, employees, contractors, agents, and service providers to the extent legally permitted.

19.1BOHN AI may temporarily disable or replace an active download link where there is credible evidence of unauthorized access, sharing, security abuse, fraud, or a threat to rights in the Product. This does not affect lawful Private Use of a downloaded file while the license remains in effect.

19.2BOHN AI may terminate the license for a material or repeated breach of Sections 8 through 12 after notice. Where a breach can reasonably be cured, BOHN AI will ordinarily provide a reasonable opportunity to cure.

19.3BOHN AI may act immediately without a cure period against intentional or serious unauthorized distribution, public or commercial use, circumvention of technical measures, fraud, or another breach that makes continued licensing unreasonable. Mandatory rights remain unaffected.

19.4If a contract or separable part of an order is validly cancelled, rescinded, terminated, refunded, or otherwise fully unwound, the license ends for the affected Product. When a license ends, you must stop using the Product and delete all copies except to the extent applicable law permits retention. Termination for breach does not by itself create a refund right.

19.5Termination does not affect accrued rights, payment obligations, remedies, or provisions that by their nature should survive, including intellectual-property protections, warranty and liability rules, and governing-law provisions.

20.1Information about personal-data processing for website use, orders, payment, downloads, support, licensing, and cancellation is contained in the applicable Privacy Policy on the websites and shops.

20.2Payment providers and certain other service providers may process personal data as independent controllers or businesses under their own privacy notices.

20.3BOHN AI may send transactional messages needed to administer the contract, including order, payment, download, update, security, support, licensing, and cancellation communications. Marketing communications are governed separately and, where required, are sent only with consent.

21.1You may not purchase, access, export, re-export, transfer, or use a Product in violation of applicable sanctions, export controls, embargoes, or other trade restrictions.

21.2You may not use the transaction to evade applicable law or to make a Product available to a prohibited person, territory, or end use.

22.1Send product, billing, license, download, or cancellation concerns to [[infoEmail]] so BOHN AI can review the order and attempt a direct resolution.

22.2BOHN AI does not commit to a voluntary consumer arbitration or alternative dispute-resolution scheme unless applicable law requires participation or BOHN AI expressly agrees in the individual case.

22.3This Section does not restrict a consumer’s right to contact a regulator, consumer authority, payment provider, or court where applicable law permits.

23.1To the extent a choice of law is permitted, these Terms and the contract are governed by the laws of the State of Florida, USA, without regard to conflict-of-laws rules and excluding the United Nations Convention on Contracts for the International Sale of Goods.

23.2For a consumer, the Florida choice of law applies only to the extent it does not deprive the consumer of mandatory protections of the country, state, province, or territory in which the consumer habitually resides. Those protections remain fully effective; where the choice does not apply, the governing law is determined under the applicable conflict-of-laws rules.

23.3Consumers may use the courts and venues available under mandatory jurisdiction rules. These Terms do not create an exclusive forum against a consumer where that would be unlawful.

23.4For a contract with a business customer, and to the extent legally permitted, the state or federal courts with subject-matter jurisdiction in Sarasota County, Florida, have exclusive jurisdiction. BOHN AI may also bring an action against the business customer in any other court with lawful jurisdiction.

23.5An express individual agreement or Commercial License controls over these Terms. Product-specific checkout information and the Order Confirmation supplement the contract for the selected variant and its technical characteristics. The private standard license is expanded only by an expressly documented Commercial License.

23.6If a provision is invalid or unenforceable, it will be enforced to the maximum lawful extent or replaced by the applicable legal rule, and the remaining provisions remain effective.

23.7A failure or delay in enforcing a provision is not a waiver. The personal license may not be assigned or transferred. BOHN AI may assign the contract in connection with a merger, reorganization, sale of business, or transfer of the relevant product line, subject to mandatory consumer law and without reducing the customer’s rights.

23.8The version accepted when you submit the order governs that purchase. Later revisions do not retroactively change a completed one-time purchase unless the parties validly agree otherwise or mandatory law requires a change.

23.9Headings are for convenience and do not limit interpretation.

If you are a consumer and the mandatory consumer law of the European Union, European Economic Area, or United Kingdom applies to your contract, you generally have the right to withdraw from or cancel the contract within 14 days without giving a reason.

The cancellation deadline is calculated under the mandatory law that applies to your contract. Under EU and EEA rules, it generally expires 14 days from the day the contract is concluded. Under UK rules, it generally expires at the end of 14 days after the day on which the contract is entered into.

To exercise the right, you must inform BOHN AI Inc., 4281 Express Lane, Suite L3604, Sarasota, FL 34249, USA, telephone: +1 941 296-7092, email: [[infoEmail]], of your decision by a clear statement, for example by email or postal letter. You may use the Model Cancellation Form in Part C, but it is not mandatory.

For a contract concluded through an EU-facing online interface, you may also use the prominently displayed “Withdraw from Contract” function in the footer of that interface. After you complete the online statement and select the final “Confirm Withdrawal” control, BOHN AI will send an acknowledgment on a durable medium without undue delay. The acknowledgment will contain your statement and the date and time of submission.

To meet the deadline, it is sufficient to send the cancellation or withdrawal statement before the 14-day period expires.

If you validly cancel while the right still exists, BOHN AI will refund all payments received for the cancelled Product without undue delay and no later than 14 days after receiving the cancellation statement. BOHN AI will use the same payment method used for the original transaction unless you expressly agree otherwise. You will not be charged a fee for the refund.

BOHN AI may disable the download link and license for the cancelled Product. You must stop using the Product and delete copies to the extent required by applicable law.

For paid digital content supplied without a tangible medium, the 14-day right ends before the period expires only if all requirements of the applicable law have been met, including:

1. you expressly requested or consented to supply beginning before the cancellation period ended;
2. you acknowledged that the cancellation or withdrawal right would be lost when supply began;
3. BOHN AI provided the legally required contract confirmation, including the recorded request, consent, and acknowledgment, on a durable medium; and
4. BOHN AI began supplying the digital content.

Under BOHN AI’s download process, supply begins when you deliberately activate the designated download link or button and the data transfer begins. Merely sending or displaying the link, opening the email, or automated access by email security software, a link scanner, preview, or prefetch does not by itself count as your Download Start unless the activity is fairly attributable to you.

If you do not start the download, the statutory right remains available until the ordinary cancellation period expires, unless it ends for another lawful reason. Listening to a free preview does not end the right.

After the right has validly ended and the download has started, BOHN AI does not provide a voluntary change-of-mind refund because of dislike, non-use, lack of a perceived effect, or failure to obtain a hoped-for result. Mandatory rights for non-delivery, defects, non-conformity, required updates, or incorrect charges remain unaffected.

If mandatory law in your country, state, province, or territory grants a cancellation right, consumer guarantee, warranty, refund, replacement, repair, price reduction, or other remedy, that mandatory right applies notwithstanding any contrary wording in these Terms.

Nothing in these Terms excludes or limits a consumer right or guarantee that applicable law does not permit BOHN AI to exclude or limit.